Shipping Policy

Last Updated: October 22, 2026
Currency: United States Dollar (USD)

Woodtoyish, operated by WOODTOYISH FURNITURE GROUP, provides standard shipping for eligible Wooden Nightstand orders to selected destinations in North America, Europe, and Oceania.

This Shipping Policy explains our shipping destinations, processing times, estimated transit times, shipping charges, free-shipping thresholds, tracking, customs, delivery delays, damaged shipments, lost shipments, and other delivery-related conditions.

1. Shipping Destinations

Woodtoyish currently ships to the following regions and countries:

North America

• United States

• Canada

Europe

• United Kingdom

• France

• Germany

• Spain

• Italy

• Belgium

• Portugal

Oceania

• Australia

Shipping availability is confirmed during checkout.

If a destination is not available during checkout, Woodtoyish may not currently offer standard shipping to that location.

2. Shipping Rates & Delivery Times

Delivery estimates are provided in business days and are not guaranteed arrival dates.

3. North America Shipping

Countries Covered: United States and Canada

Processing Time: 1–2 business days
Transit Time: 6–10 business days
Estimated Total Delivery: 7–12 business days
Standard Shipping: USD 19.99
Free Standard Shipping: Orders of USD 249 or more

4. Europe Shipping

Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal

Processing Time: 1–2 business days
Transit Time: 8–12 business days
Estimated Total Delivery: 9–14 business days
Standard Shipping: USD 24.99
Free Standard Shipping: Orders of USD 299 or more

5. Oceania Shipping

Countries Covered: Australia

Processing Time: 1–2 business days
Transit Time: 10–14 business days
Estimated Total Delivery: 11–16 business days
Standard Shipping: USD 29.99
Free Standard Shipping: Orders of USD 349 or more

6. Order Processing Time

Orders are normally processed within:

1–2 business days after successful payment confirmation.

Processing may include:

• Payment confirmation

• Order review

• Shipping-address verification

• Inventory confirmation

• Product inspection

• Protective packaging

• Shipping-label preparation

• Carrier coordination

Processing time occurs before carrier transit begins.

7. Business Days

Business days are generally:

Monday through Friday

excluding applicable public holidays.

Saturday, Sunday, and public holidays do not normally count toward the standard processing period.

Carrier operating schedules may differ.

8. How Delivery Time Is Calculated

Estimated total delivery time is calculated as:

Processing Time + Transit Time = Estimated Total Delivery Time

For example, an order shipped to North America may require:

1–2 business days processing + 6–10 business days transit = approximately 7–12 business days total.

Delivery estimates may be extended by circumstances outside Woodtoyish's reasonable control.

9. Free Shipping Eligibility

Free standard shipping is available when the eligible product subtotal reaches:

North America: USD 249 or more
Europe: USD 299 or more
Oceania: USD 349 or more

Unless otherwise stated:

• Free-shipping eligibility is based on the eligible product subtotal after discounts

• Taxes do not count toward the threshold

• Duties do not count toward the threshold

• Shipping charges do not count toward the threshold

• Separate orders cannot be combined

• Free shipping applies to standard shipping only

The shipping charge displayed during checkout is the amount that applies to the order.

10. Shipping Charges at Checkout

Shipping charges are displayed before the customer completes payment.

The checkout amount may include:

• Product subtotal

• Discounts

• Shipping

• Applicable taxes

• Other charges collected by Woodtoyish where applicable

• Final order total

Customers should review the full checkout summary before submitting payment.

11. Wooden Nightstand Packaging

Wooden Nightstands may require additional protective packaging because of their size, weight, surfaces, finish, and furniture components.

Depending on the product, packaging may include:

• Reinforced shipping cartons

• Protective wrapping

• Foam

• Corner protection

• Internal supports

• Hardware compartments

• Protective inserts

• Separate component packaging

Packaging methods may vary depending on the specific product.

12. Partially Disassembled Products

Some Wooden Nightstands may arrive partially disassembled to make shipping safer and more practical.

Depending on the product, the package may contain:

• Main cabinet or body

• Legs

• Base components

• Drawer components

• Hardware

• Fasteners

• Instructions

• Other product-specific components

Customers should review the applicable product page for assembly information.

13. Multiple Packages

Some products or multi-item orders may ship in more than one package.

When this occurs:

• Each package may have a separate tracking number

• Tracking may activate at different times

• Packages may travel through different carrier facilities

• Packages may arrive on different days

Receiving one package does not automatically mean the remaining package is lost.

14. Shipping Address Requirements

Customers are responsible for providing a complete and accurate shipping address.

Please confirm:

• Recipient name

• Street address

• Apartment or unit number where applicable

• City

• State, province, or region

• ZIP or postal code

• Country

• Telephone number

• Email address

Incorrect or incomplete information may result in:

• Delivery delay

• Failed delivery

• Address correction

• Additional carrier charges

• Return to sender

15. Address Changes

If you notice an error in your shipping address, contact Woodtoyish as soon as possible:

support@woodtoyish.com

Please include:

• Order number

• Full name

• Original shipping address

• Correct shipping address

Address changes are not guaranteed once fulfillment or carrier processing has begun.

16. Address Changes After Shipment

Once a package has entered the carrier network, Woodtoyish may no longer be able to change the delivery address.

Depending on the carrier, services such as:

• Address correction

• Package intercept

• Rerouting

• Delivery management

may be available.

Any additional fees charged by the carrier may be the customer's responsibility where legally permitted.

17. Delivery Access

Before ordering a Wooden Nightstand, customers should consider whether the product can reasonably reach the intended delivery location.

Please consider:

• Doorways

• Hallways

• Stairways

• Elevators

• Building entrances

• Gates

• Other access restrictions

Unless specifically stated otherwise, standard shipping does not automatically include:

• In-home placement

• Assembly

• Installation

• Room-of-choice delivery

18. Tracking Information

Tracking information may be provided after the order has shipped.

Possible tracking statuses may include:

• Label Created

• Awaiting Carrier Pickup

• In Transit

• Processing at Facility

• Customs Processing

• Out for Delivery

• Delivered

A Label Created status does not necessarily mean that the carrier has physically collected the package.

19. Tracking Delays

Tracking information may occasionally take additional time to update during:

• Weekends

• Public holidays

• Carrier transfers

• International handoffs

• Customs processing

• High-volume shipping periods

A delay in tracking updates does not automatically mean the package is lost.

20. International Duties and Taxes

Orders shipped outside the United States may be subject to:

• VAT

• GST

• Import duties

• Brokerage charges

• Customs-processing fees

• Local carrier charges

If Woodtoyish collects a particular charge during checkout, it will be shown before payment is completed.

Charges not collected by Woodtoyish may be collected separately by:

• Carrier

• Customs authority

• Brokerage provider

• Government agency

21. Customs Processing

International shipments may require customs clearance.

Customs processing is controlled by the applicable authorities and may extend estimated delivery times.

Woodtoyish cannot guarantee customs-clearance times.

Customers may be required to provide additional information directly to the carrier or customs authority where necessary.

22. Delivery Delays

Delivery may occasionally be delayed because of circumstances such as:

• Severe weather

• Natural disasters

• Public holidays

• Carrier congestion

• Transportation disruption

• Customs inspections

• Remote delivery locations

• Incorrect shipping information

• Failed delivery attempts

Delivery estimates are not guaranteed arrival dates.

A delayed shipment is not automatically considered lost.

23. Inspecting Your Shipment

Customers should inspect their Wooden Nightstand shortly after delivery.

Please check:

• Outer packaging

• Protective packaging

• Main furniture body

• Legs or base

• Drawers

• Surface condition

• Hardware

• Other included components

If the product appears damaged, defective, incorrect, or materially incomplete, contact Woodtoyish.

24. Damaged Shipments

If your order arrives damaged, contact:

support@woodtoyish.com

Please provide:

• Order number

• Photo of the shipping label

• Photos of the outer packaging

• Photos of internal packaging

• Clear photos or video showing the damage

• Brief description of the problem

Please keep the product and packaging until Woodtoyish confirms the next step.

25. Missing Components

If the product appears to be missing required components or hardware, please first inspect:

• Main carton

• Protective inserts

• Hardware bags

• Foam compartments

• Separate cartons

• Interior packaging

If an item remains missing, contact Woodtoyish.

Where practical, Woodtoyish may send the missing component without requiring the complete product to be returned.

26. Incorrect Product Received

If you receive a different product from the one shown on your order confirmation, contact Woodtoyish as soon as reasonably possible.

Please provide:

• Order number

• Product photos

• Shipping-label photo

• Packaging photos

• Brief description of the issue

Avoid substantial assembly or permanent modification before the issue is reviewed.

27. Package Marked Delivered but Not Received

If tracking shows Delivered but you cannot locate the shipment, please first check:

• Entrance

• Porch

• Reception

• Mailroom

• Receiving area

• Household members

• Neighbors

• Building management

• Carrier delivery notice or photograph

If the shipment remains missing, contact Woodtoyish with your order number and tracking information.

28. Lost Shipments

A delayed shipment is not automatically considered lost.

If the carrier officially confirms that a shipment was lost before delivery, Woodtoyish may provide an eligible:

• Replacement; or

• Refund

depending on the circumstances and product availability.

29. Returned-to-Sender Shipments

A shipment may be returned to sender because of:

• Incorrect address

• Incomplete address

• Repeated failed delivery attempts

• Failure to collect the shipment

• Recipient refusal

• Restricted delivery access

• Customs-related issues

After the shipment is returned, Woodtoyish will review the circumstances and determine the appropriate next step.

Additional return or re-shipping charges may apply where legally permitted.

30. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically:

• An approved cancellation

• An authorized return

• An approved refund

The shipment may need to be returned and reviewed before refund eligibility can be determined.

31. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Once an order has entered the carrier network, standard pre-shipment cancellation is generally no longer available.

Please review our Cancel My Order / Cancellation Policy for complete details.

32. Returns

Eligible returns after delivery are governed by our Return & Refund Policy.

Customers should contact Woodtoyish before sending any product back.

Do not independently return products to our business address unless Woodtoyish specifically provides that location as the approved return address.

33. Consumer Rights

Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where applicable law provides greater protection, the mandatory legal requirement takes priority.

34. Changes to This Shipping Policy

Woodtoyish may update this Shipping Policy when:

• Shipping destinations change

• Carrier arrangements change

• Shipping rates change

• Free-shipping thresholds change

• Processing times change

• Delivery estimates change

• Business operations change

• Legal requirements change

The Last Updated date will be revised when an updated version is published.

35. Contact Woodtoyish

For questions about shipping, tracking, delivery, address corrections, damaged products, incorrect shipments, missing components, or lost shipments, contact:

WOODTOYISH FURNITURE GROUP
Brand: Woodtoyish

Business Address:
900 CARLOW DRIVE
BOLINGBROOK, ILLINOIS 60490
United States

Phone: +1 (732) 299-9701

Email: support@woodtoyish.com

Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Central Time

For an existing shipment, please include your Order ID and tracking number whenever available.